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Version 2026.07.2

Release

July 13, 2026

Release Type​

Stable – Feature & Fix Release

Summary​

2026.07.2 builds on the first calendar release with faster device workflows, more configurable ticketing and incidents, and a round of import, integration, and stability fixes.

The biggest theme is speed at the cart. Rapid Check-In now keeps scanning through devices that aren't checked out instead of stopping the line on an error, and a new Rapid Check-In log records which device was checked in and when, so a return line moves at scanner speed and you still have an audit trail. Standing up inventory is easier too: you can duplicate an existing device record and change only the asset tag and serial, and bulk-assign devices to rooms and carts instead of one at a time.

Ticketing and incidents get more configurable. Admin-created tickets now show the department's custom fields inline, so technicians classify a ticket, and kick off the workflows that classification drives, in a single pass instead of opening it twice, and a help desk custom field can now apply to every department at once. Incidents gain custom fields of their own, required or optional, district-wide or scoped to a single building, and an incident now shows the user's grade and building and links its device model straight to the device profile.

Imports and rostering get friendlier: Device Import accepts a building name (not just its SIS ID) and the model picker shows a paste-ready import name, and switching your roster source to a OneRoster provider now reconciles existing buildings by name instead of duplicating them, with a clear warning before the switch.

Plus a mobile-friendly card layout for admin tables on phones and tablets, and fixes to annual rollover, Smart Rule notification text, rostering settings visibility, and ClassLink sign-in.

Marquee features:

New Features​

Rapid Check-In​

When you scan device after device to check them back in, Manage1to1 no longer stops the line when a scanned device isn't currently checked out. Instead of clearing the box (or reconfiguring your scanner to re-select the text) after every such device, the check-in flow shows a brief notice and immediately moves on to the next scan. Return days move at scanner speed.

Learn more: Rapid Check-In

Rapid Check-In Log​

Rapid Check-In now keeps a running list of every device checked in during the session, which device was scanned and the time it happened, so the green success flash is backed by a real, reviewable record you can glance at as the line moves.

Learn more: Rapid Check-In

Custom Fields on Admin Tickets​

When an administrator opens a ticket, the ticket form now shows that department's custom fields inline, the same fields users already see in the portal. Technicians can categorize the ticket as they create it, often the trigger that starts a workflow, instead of saving the ticket and reopening it just to add the value. Admin and portal ticket creation now line up.

Learn more: Opening Tickets

Custom Fields on Incidents​

Incidents can now carry your district's own custom fields, right alongside the standard assessment and repair notes. Define a field once and it appears on every Add and Edit Incident form and on the incident record. Mark a field required to make sure staff capture it before an incident can be saved, and set its scope to all buildings or just one so each site sees only the fields that apply to it. The incident's User Information also now shows the student's grade and building, and saved custom field values are collected in an Additional Details section on the incident.

Learn more: Custom Fields Tab · Incident Profile

Duplicate a Device​

From a device's profile you can now duplicate it into a new record that copies the shared details, purchase order, acquisition date, model, and the like, and prompts you to set the fields that must be unique, such as the asset tag and serial number. Standing up a batch of near-identical devices no longer means retyping the same information for each one.

Learn more: Device Information

Bulk Assign Devices to Rooms and Carts​

There's now a bulk path to place devices into rooms and carts, mirroring bulk checkout to users. Instead of assigning devices to a room or cart one at a time, you can move a whole list in a single operation.

Learn more: Bulk Room and Cart Checkout

Access the Device from an Incident​

On an incident, the device model, serial number, and asset tag all link directly to that device's profile, so you can jump from a repair record straight to the full device without searching for it.

Learn more: Incident Profile

Improvements​

Global Help Desk Custom Fields​

A help desk custom field can now apply to every department at once instead of being tied to a single department. Set a field's scope to "all departments" and it appears on every ticket queue, resolving ahead of each department's own fields, so a shared value like a request type only has to be defined once.

Learn more: Manage Departments

Mobile-Friendly Admin Tables​

Admin data tables now reflow into a clean, tappable card layout on phones and small tablets, including the warehouse views, so lists that previously required sideways scrolling on a small screen are readable at a glance.

Device Import by Building Name​

Device Import now accepts a building's name in the building column, matching how Room and Cart imports already work, so you no longer have to look up each building's SIS ID to build an import file. The Device Model reference popup also shows a ready-to-paste import name for each model, instead of pointing you at a numeric value.

Learn more: Device Import

Safer Roster-Source Switching​

Switching your rostering to a OneRoster provider, for example, moving from file imports to ClassLink, used to risk duplicating every building. Now the sync reconciles each incoming school against your existing buildings, first by ID and then by name, adopting the new provider's identifiers while preserving the old ones so students stay attached and buildings aren't duplicated. A confirmation warning explains exactly what will happen before you switch.

Learn more: Switching Your Roster Source

Bug Fixes​

  • MAN-1233, Annual school-year rollover now reports an accurate reason when it isn't available to run, and no longer depends on outside state to trigger.
  • MAN-1234, Smart Rule notification merge fields now resolve correctly: the status shows its name instead of a number, the school and building names populate, and the message body is properly formatted.
  • MAN-1241, User Rostering settings are no longer hidden from non-superadmin administrators who should be able to see them.
  • MAN-1245, Fixed ClassLink single sign-on failing to sign in for affected districts.

Changelog​

TypeIssueDescription
NEW FEATUREMAN-1239Rapid Check-In keeps scanning past a device that isn't checked out
NEW FEATUREMAN-1004Rapid Check-In log, running record of devices checked in
NEW FEATUREMAN-1235Custom fields on admin-created tickets (department fields inline)
NEW FEATUREMAN-1248Custom fields on incidents (required + per-building) + Grade/Building + device link
NEW FEATUREMAN-1246Global help desk custom fields, apply one field to all departments
NEW FEATUREMAN-1240Duplicate a device record
NEW FEATUREMAN-1237Bulk assign devices to rooms and carts
NEW FEATUREMAN-1238Access the device profile from an incident
IMPROVEMENTMAN-1243Responsive card layout across admin tables
IMPROVEMENTMAN-1099Mobile responsiveness pass on remaining warehouse views
IMPROVEMENTMAN-1236Device Import: accept building name + show model import name
IMPROVEMENTMAN-1242Safer roster-source switch to OneRoster (building reconcile + warning)
BUG FIXMAN-1233Annual Rollover trigger, accurate disabled reason + self-contained
BUG FIXMAN-1234Smart Rule notification merge fields not resolving
BUG FIXMAN-1241User Rostering settings hidden from non-superadmin admins
BUG FIXMAN-1245ClassLink SSO login silently failing in production
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