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August 2026

August 2026 spans three releases. 2026.08.1 delivered a top-to-bottom insurance and billing pass, Google write-back across every check-out path, ticket and user merge, and Student Worker Mode. 2026.08.2 brought the insurance billing lifecycle to life (payable premiums, auto-cancel, and automatic waivers), multi-device incidents, Out of Office, and a configurable admin session timeout. 2026.08.3 rounds out the help desk and planning tools — AI-powered knowledge base search, post-resolution satisfaction surveys, a real-time notification center, device lifecycle and refresh planning, ticket time & labor, recurring tickets, smarter import duplicate detection, and Google Workspace OU auto-placement — plus a broad security-hardening and fix round.

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