Automation Status
The Automation Status dashboard gives you a single view of every automated task running in your Manage1to1 instance — what's currently healthy, what's failing right now, what ran today, and what the last 30 days look like at a glance.
It's accessed from the View Automation Status button at the top of the Automation Settings tab.
To open Automation Status, you need the Manage Settings permission assigned to your role.
Why Use Automation Status
Manage1to1 runs many automated tasks behind the scenes — syncing devices with your MDM, importing rosters, sending loaner reminders, processing invoice automations, and more. Most of the time they just work. When something is wrong, the Automation Status dashboard surfaces it immediately so you don't find out from a frustrated end user.
Use this dashboard to answer:
- "Is everything healthy right now?"
- "Did MDM sync work today, and how often did it run?"
- "When did this task last fail, and what was the error?"
- "Has the new student import been getting more students each week?"
Health Banner
The first thing you see at the top of the dashboard is a health banner:
- Green — All systems healthy. No automated task is currently in a failure streak.
- Red — N issues need attention. One or more tasks have failed several runs in a row. Details appear in the Failures Needing Attention section further down the page.
Manage1to1 only flags a task as failing when it has missed multiple runs in a row. A single timeout or hiccup will not trigger the red banner.
30-Day Health Heatmap
A grid of small colored cells, one per day for the last 30 days, gives you the long view of automation health.
| Color | Meaning |
|---|---|
| Green | Every automated run that day succeeded |
| Yellow | Some failures occurred, but most runs succeeded |
| Red | A significant share of runs failed (50% or more) |
| Grey | No automation activity recorded for that day |
Click any day in the heatmap to focus the rest of the dashboard (tile grid, failure cards) on that day. Hover over a cell to see exact run and failure counts in a tooltip.
Tasks for the Selected Day
Below the heatmap, a grid of tiles shows each automated task and its activity for the selected day. Each tile shows:
- The task name (e.g., MDM Device Sync, POP Import, Loaner Return Reminder)
- The primary outcome metric for that day (e.g., 15 Devices Synced, 4 Reminders Sent)
- The total number of runs that day
- A red border and "failed" count when one or more runs failed
Use the date picker above the tile grid to jump to any other day in the last year.
Click any tile to open a detailed view (described below).
Tasks for features your district doesn't have enabled — for example, MDM sync if no MDM is configured, or guardian import if disabled — do not appear here.
Trend Chart
The Trend chart at the bottom of the dashboard plots one metric over time. Use the searchable dropdown to pick what to chart — every metric every task tracks is available, organized by task name. Common picks:
- MDM Device Sync — Devices Synced — see how many devices the MDM module syncs each day
- Create New Students — Students Created — track import volume over time
- POP Import — Failed Runs — spot days when ticket import had problems
- Loaner Return Reminder — Reminders Sent — confirm reminders went out
Pick a window using the period selector — Last 7 days, Last 30 days, Last 90 days, or Last year. The chart updates immediately.
Task Detail (Drill-Down)
Clicking a tile opens a detail panel for that specific task with two sections:
7-day runs vs failures sparkline — a quick bar chart showing run volume and failure volume for that task over the past week. Useful to spot whether a current problem is fresh or has been brewing.
Last 10 runs — the most recent ten times the task ran, each with:
- A status pill (ok, failed, or missing)
- The exact start time and duration
- The error message captured by the system, if the run failed
If a task is failing right now, this is the fastest way to see what error the system is catching.
Failures Needing Attention
When the health banner is red, a Failures Needing Attention section appears below the trend chart. For each currently-failing task it shows:
- The task name
- How many runs in a row have failed and when the streak started ("Failed last 5 consecutive runs, starting 2 hours ago")
- The most recent error message captured by the system
This is the fastest place to triage — you can read the error, decide whether it's something you can fix on your end (an expired API token, a misconfigured MDM, a missing import file) or something to escalate to support.
Daily Automation Email
The information on this dashboard is also delivered as a daily email to administrators each morning. The email contains:
- The same green/red health banner
- A Last 24 Hours summary — devices checked out and returned, tickets opened, incidents opened, invoices generated, and overdue loaners
- The same per-task tile grid
- A failure-detail section when anything is broken
The dashboard always has fresher data than the email, but the email is convenient for spotting issues without logging in.