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General Settings

General Settings is where district administrators configure the core, platform-wide behavior of Manage1to1: your district's identity, how email is sent, which features are switched on, and the defaults that shape everyday screens.

What changed

This page used to be called System Settings and held everything behind a row of tabs. Those areas have since moved to their own focused pages in the main Settings area (see Now their own pages below), so what remains here is the general, district-wide configuration plus display preferences.

Permission Required

To open General Settings, you need the Manage Settings permission assigned to your role. This is typically restricted to district administrators and system administrators.

What you configure here​

General Settings is the control panel for district-wide defaults. In one place you set:

  • District identity — your district or organization name and address, used across the app and on documents families receive.
  • Email behavior — sender name, reply-to, and the CC/BCC recipients applied to district messages, plus your email sending connection.
  • Platform feature toggles — switches that turn capabilities on or off district-wide (for example insurance tracking, rapid check-in/out, and device fees).
  • Username and display defaults — how usernames are generated, your system timezone, how many records tables show by default, and the labels used for early grade levels.
  • Display Preferences — which login details appear on a user's printable QR Codes sheet (covered below).

For a field-by-field walkthrough of the district identity, email, feature, and username options, see the General settings reference.

Most of these settings take effect immediately across the entire district, so change them carefully and let staff know when a change affects their workflow.

Display Preferences​

The Display Preferences section, at the bottom of the page, controls the QR Codes sheet you can print for any user from their User Information panel. Staff scan the codes to sign a device in to a user without retyping credentials.

Choose which login details appear on that sheet using Fields to include — for example Local ID, Username, Email, Password, and (when Apple features are enabled) the Apple ID and related fields. Add or remove a field, then Save Display Preferences. Apple fields only appear on the sheet when Apple features are turned on for your district.

Now their own pages​

Several areas that used to be tabs here now live on their own pages in the main Settings area. Everything works the same; each simply has a clearer home:

  • Incidents — the ready-for-pickup email, multi-device incidents, incident flags, and the incident status workflow.
  • Custom Fields — the fields you add to users, devices, incidents, and invoices.
  • Buildings — your schools and locations and their SIS / OneRoster identifiers.
  • Licensing — license usage, the low-seat alert threshold, and license status.
  • Inventory Settings — device models, statuses, cases, and inventory configuration.
  • Invoice Settings — invoice defaults, statuses, and pre-defined items.
  • Email Templates — the district-wide messages Manage1to1 sends.

Opening General Settings​

From the main menu, click Settings, then choose the General Settings tile. Make your changes, then use the Save button for the section you edited — the general settings and the display preferences each save on their own.

Best practices​

  • Review these settings before each school year, and again when you turn on a new feature.
  • Keep your district name, address, and contact details current — they appear on documents families receive.
  • Send yourself a test message after changing email behavior before relying on it for parent communication.
  • Communicate feature-toggle changes to staff, since they change how everyday screens behave.

Common questions​

Q: Who can access General Settings? Administrators with the Manage Settings permission — typically district-level administrators, IT directors, or system administrators.

Q: Do changes here affect existing data? Most settings apply going forward only. Some, such as a district name change, do update where that value is displayed. Feature toggles change behavior immediately.

Q: Where did Incidents, Custom Fields, Buildings, and Licensing go? They each have their own page now in the main Settings area. See Now their own pages above.

Q: What do the Display Preferences control? Only which login details print on a user's QR Codes sheet. They don't change the credentials themselves — just what appears on the printable sheet staff scan.

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