Analytics
Track Knowledge Base performance with article views, search queries, and ticket deflection metrics.
Track Knowledge Base performance with article views, search queries, and ticket deflection metrics.
Detailed analytics and reporting for your support ticketing system
View interactive charts showing device damage trends, incident breakdowns, inventory snapshots, and checkout distributions by grade level.
Access Quick Stats dashboards, structured View Reports, and CSV/PDF exports to analyze trends, track devices, and support auditing and compliance.
Real-time analytics and performance metrics for your help desk