5 docs tagged with "analytics"

The Knowledge Base Analytics dashboard provides insights into how your content is performing, what users are searching for, and how effectively articles are deflecting support tickets.

Detailed analytics and reporting for your support ticketing system

Quick Stats provides a visual overview of activity within your Manage1to1 environment. These charts are useful for identifying trends, communicating workload, and supporting internal reporting.

The Reports section is your data analysis and export hub. This is where you monitor trends, run detailed operational reports, and generate exports for auditing, billing, and external systems.

Real-time analytics and performance metrics for your help desk