4 docs tagged with "notifications"

Configure device models, statuses, checkout notifications, asset tag rules, insurance providers, and device case types in the Inventory tab.

The bell in the admin header collects your ticket notifications in-app — replies, mentions, assignments, status changes, and automation actions — so you no longer have to live in your inbox to stay on top of the help desk.

Build "if / then" rules that auto-update devices and incidents, send notifications, and close stale work on a schedule.

Subscribe admins to a ticket to receive every reply, note, and field-change notification — manually via the Watch toggle or automatically by @-mentioning them in a reply.