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11 docs tagged with "users"

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Activity Log Tab

The Activity Log tab provides a complete audit trail of all changes made to a user's account, including who made each change and when.

Adding Users

Learn how to add students and staff to Manage1to1 manually, via CSV bulk import, or through automated SIS synchronization.

Billing History Tab

The Billing History tab provides a complete financial record of all invoices, charges, and payments associated with a user.

Checkout History Tab

The Checkout History tab shows a complete chronological record of every device and cart assigned to a user, including checkout and return dates.

Incident History Tab

The Incident History tab displays all device-related incidents for a user, including damage, loss, theft, repair status, and associated costs.

Insurance Tab

The Insurance tab tracks device insurance coverage for a user, including provider details, coverage periods, and enrollment status.

Notes Tab

The Notes tab provides a private space for staff to document observations, conversations, agreements, and other internal context about a user.

Ticket History Tab

The Ticket History tab shows all support tickets associated with a user, including request details, status, assigned technicians, and resolution dates.

User Information Tab

The User Information tab displays a user's current snapshot including personal details, active device checkouts, open incidents, guardian contacts, and compliance status.

User Profiles

User profiles are the central hub for each student or staff member, combining personal information, device history, incidents, billing, tickets, and notes in one place.

View Users

Browse, search, and filter all students and staff in your Manage1to1 system from the View Users page.