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Signing In

The User Portal is the end-user side of Manage1to1 — what students, staff, and parents see when they need to check what device they have out, open a support ticket, or look something up in the knowledge base. It's separate from the admin area your tech team uses.

Where to go​

Your district's portal lives at the same web address as the admin area, just without /admin on the end. If your tech office signs in at https://mydistrict.manage1to1.com/admin, you sign in at https://mydistrict.manage1to1.com/login.

If you're not sure of the address, ask your tech office or check any link they've sent you (incident emails and password-reset notifications include the portal link in the footer).

The Sign-In Screen​

Sign-in screen with email + password fields and Google / Microsoft / ClassLink buttons

The screen offers two ways to sign in:

  1. Email + password — type the address your district has on file for you, and the password your tech office issued (or that you set when you reset your password).
  2. Single Sign-On (SSO) — click one of the three buttons below the form to sign in with an account you already have.

Single Sign-On options​

Your district may not enable all three. The buttons only appear when SSO has been turned on for your district.

  • Sign in with Google — for districts using Google Workspace for Education. Click the button, pick your school Google account, and you're in.
  • Sign in with Microsoft — for districts using Microsoft 365 (Office 365). Same flow: click the button and sign in with your school Microsoft account.
  • Sign in with ClassLink — for districts that use ClassLink LaunchPad as a single sign-on hub.

With SSO you don't need a separate password for Manage1to1 — the portal trusts whoever your Google/Microsoft/ClassLink account says you are.

Forgot your password?​

If your district uses email + password (not SSO), and you don't remember your password:

  1. Ask your tech office to send you a password reset link, OR
  2. If self-service password reset is enabled at your district, click Forgot Password? on the sign-in screen and follow the email link.

Reset emails come from the same address your district's notifications come from — check your spam folder if you don't see it after a couple of minutes.

Parents and Guardians​

If you're a parent or guardian and your student's district has the Parent Portal enabled, use Parent? Click Here below the sign-in fields. The parent portal uses a magic-link sign-in by email — no password to remember. See the Parent Portal page for how that flow works.

Trouble signing in?​

The most common causes:

  • Email not recognized — your district may not have your address on file yet. Contact your tech office.
  • SSO button missing — your district hasn't enabled that SSO provider. Use email + password instead.
  • Caps Lock — passwords are case-sensitive.
  • Account is restricted — if you've been flagged on a restriction plan (for example, an unpaid fee), the sign-in still works, but some features may be hidden. Your tech office can explain.

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