Help Desk Settings
The Help Desk Settings are broken into 2 sections, the General tab and the Help Desk Email tab. This documentation...
Help Desk
Manage1to1 supports processing incoming emails into workable tickets. This allows one, centralized interface for all of your IT Department's needs.
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Adding Help Desk Departments
The first step in accepting help desk tickets is to add a department. While this does not have to necessarily... -
Email Importing
To configure email importing for a support department: Create a unique email account on your mail server for each help...
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