Help Desk Settings The Help Desk Settings are broken into 2 sections, the General tab and the Help Desk Email tab. This documentation...
Adding Help Desk Departments The first step in accepting help desk tickets is to add a department. While this does not have to necessarily...
Email Importing To configure email importing for a support department: Create a unique email account on your mail server for each help...
Email Importing – Google Manage1to1 can connect to email accounts using different service providers such as POP3, IMAP, and Google®. When choosing Google, the...
