The Activity Log provides a centralized audit trail of actions occurring throughout your Manage1to1 system. It tracks what administrators do, when they do it, and creates accountability for system changes, user modifications, and critical operations.
The Incident Log is a chat-style timeline that documents everything that happens with an incident from creation through completion. It creates an audit trail of repair progress, administrator actions, and important notes throughout the incident lifecycle.
The Incident Profile is the complete view of a single incident record. This is your central workspace for managing a repair from start to finish - viewing damage details, tracking repair progress, uploading photos, managing billing, and documenting the complete incident timeline.