4 docs tagged with "email-importing"

Email importing allows Help Desk Departments to accept inbound email requests and automatically convert messages into tickets.

Configure Google Workspace or Gmail mailbox importing using OAuth2 authentication for Help Desk Departments.

Help Desk Departments organize how tickets are routed, who receives them, and optionally how inbound email is converted into tickets automatically.

Help Desk Departments define how tickets are organized, routed, and optionally created via email.