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6 docs tagged with "security"

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Administrators

Manage who can log into Manage1to1, control permissions through roles, and assign building-level data access for each administrator.

Email Importing

Configure POP3 or IMAP email importing for Help Desk Departments to automatically convert inbound emails into support tickets.

Email Importing - Google

Set up Google Workspace or Gmail email importing using OAuth2 authentication to automatically convert inbound emails into Help Desk tickets.

General Tab

Configure system-wide Help Desk behavior including portal availability, ticket auto-close rules, attachment security, and reply settings.

My Profile

Manage your administrator account settings including password, MFA, email signature, theme, default building, and display preferences.

View Administrators

View all active and inactive administrator accounts, edit profiles, manage account status, and conduct access reviews.