6 docs tagged with "security"

The Administrators section is your system's access control center. This is where you manage who can log into Manage1to1, what they're allowed to do, and which schools/buildings they can oversee.

Email importing allows Help Desk Departments to accept inbound email requests and automatically convert messages into tickets.

Configure Google Workspace or Gmail mailbox importing using OAuth2 authentication for Help Desk Departments.

The General Tab controls system-wide Help Desk behavior, including portal availability, ticket lifecycle automation, security settings, and user interaction preferences.

Manage your administrator account settings including password, MFA, email signature, theme, default building, and display preferences.

The View Administrators page provides a complete roster of everyone who has access to your Manage1to1 administrative interface. This is where you review who can log in, what permissions they have, and manage their account status.