The Activity Log tab provides a complete, chronological audit trail of all actions taken on a user's account. Think of it as the security camera footage for this user profile - every change, update, login, and modification recorded with timestamps and administrator details.
The Billing History tab provides a complete financial record of all charges and payments associated with a user. Think of it as the financial ledger for the person - showing every invoice created, amounts charged, payments received, and outstanding balances throughout their time in the district.
The Checkout History tab provides a complete chronological record of every device and cart that has been assigned to a user over time. Think of it as the complete assignment timeline - showing what they have now, what they had before, when devices were issued, and when they were returned.
The Incident History tab provides a complete chronological record of all device-related incidents associated with a user. Think of it as the damage and loss report card - showing every time a device was damaged, lost, stolen, or needed repair while in this user's possession.
The Insurance tab tracks device insurance coverage associated with a user. Think of it as the insurance card on file - documenting what coverage exists, when it's active, and which provider handles claims for device damage or loss.
The Notes tab provides a private, internal space for administrators to document important information about a user. Think of it as staff-only annotations - observations, interventions, conversations, agreements, and context that help staff understand the complete picture when working with this user.
The Ticket History tab provides a complete chronological record of all support tickets associated with a user. Think of it as the help desk conversation log - showing every support request submitted, issues reported, questions asked, and resolutions provided throughout the user's time in the district.
The User Information tab is the operational home for an individual user. Think of it as the dashboard for the person - showing who they are, what they currently have, and any active issues requiring attention - all in one place.
User profiles are the central hub for each student and staff member in Manage1to1. Think of them as complete digital records that bring together everything about a person - their information, device history, incidents, billing, support tickets, and administrative notes - all in one place.