View Incidents
Search, filter, and manage all device incident records from the View Incidents page, including repair statistics and work order report generation.
Adding Incidents
Learn how to create incident records for device damage, repairs, and technical issues, including required fields and best practices for documentation.
Incident Profile
Manage a device repair from start to finish using the incident profile, including damage details, photos, billing, and the incident activity log.
Incident Log
Track repair progress and administrator actions using the incident log, a chronological timeline of notes, status changes, and activity for each incident.
Incident Photos
Upload and manage photos of device damage on incident records for insurance claims, billing justification, and accountability documentation.
Parts Inventory
6 items