📄️ View Incidents
Search, filter, and manage all device incident records from the View Incidents page, including repair statistics and work order report generation.
📄️ Adding Incidents
Learn how to create incident records for device damage, repairs, and technical issues, including required fields and best practices for documentation.
📄️ Incident Profile
Manage a device repair from start to finish using the incident profile, including damage details, photos, billing, and the incident activity log.
📄️ Incident Log
Track repair progress and administrator actions using the incident log, a chronological timeline of notes, status changes, and activity for each incident.
📄️ Incident Photos
Upload and manage photos of device damage on incident records for insurance claims, billing justification, and accountability documentation.
🗃️ Parts Inventory
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