MDM Settings
MDM Settings is where a district enables optional device management integrations that enrich device records inside Manage1to1. These integrations are designed to complement your existing inventory and checkout workflows by adding device level telemetry and management metadata that typically lives inside a district’s MDM.
At launch, districts commonly start with Google device sync for ChromeOS fleets. Over time, additional providers can be enabled from this same area without changing how staff work day to day inside Manage1to1.
Accessing MDM Settings
Navigate to System Settings > MDM Settings.
This page lists the MDM providers currently available to your district. Each provider has its own tile and status indicator so you can quickly see what is active versus inactive.
How MDM Providers Work in Manage1to1
An MDM integration in Manage1to1 is intentionally not a second inventory system. Manage1to1 remains the source of truth for which devices your district actively tracks, assigns, checks out, and audits. The MDM integration simply attaches additional device details to the records you already maintain.
Because of that, the MDM sync process follows a strict rule:
Manage1to1 does not pull devices from your MDM to create new inventory records.
A device must already exist in Manage1to1 before Manage1to1 will request data for it from the MDM provider.
Districts usually prefer this behavior for two reasons. First, it protects data integrity by avoiding accidental reintroduction of retired devices, lost devices, staging inventory, or other “junk” that may still exist in the MDM. Second, it helps manage API utilization so districts are not spending calls on devices that are not relevant to active workflows.
Activating a Provider
When a provider is inactive, the tile includes an Activate button. Activating a provider enables its configuration and authorization workflow inside Manage1to1.
Most districts will activate a provider once, complete authorization, then use periodic syncs to keep device data current. If a provider is deactivated, Manage1to1 stops syncing and stops requesting data from that provider.
Provider Specific Documentation
Each provider has its own setup guide. Use the links below to configure the provider you plan to enable.
Permissions and Visibility
MDM Settings is typically limited to district administrators. If MDM Settings or a specific provider tile is not visible, confirm the logged in user has the appropriate administrative permissions for System Settings.
If a district enables an MDM provider, it will affect device detail screens and may surface additional data fields throughout the platform. Limiting access to authorized staff helps avoid unintended configuration changes.