Getting Started with Manage1to1
Thank you for choosing Manage1to1 to help simplify your district's operations! Our simple setup process will help you get up and running fast.
Access to the platform is provided by Manage1to1 to your district's primary contact. No installation or local setup is required.
Signing In to the Admin Area
- Navigate to the platform login page provided by Manage1to1 to your district
- Sign in using your assigned credentials or single sign-on method
The URL for the administrative login will always end in /admin. For example: https://myschool.manage1to1.com/admin
Account Security
- Please change your password upon first login
- Use a strong, unique password
- Enable multi-factor authentication
- Log out of shared or public devices when finished
Upon logging in for the first time, please update your password by clicking on your name in the top right corner of the screen, and then choosing My Profile. Then you can update your password by clicking on the "Security" tab.
If you are the primary account contact and experience issues signing in, contact Manage1to1 Support. If you are a district user, please contact your district's primary contact.
Using Manage1to1
Once logged in, you will be presented with the Admin Dashboard. From here you can get started managing your district's resources. Manage1to1 is broken into several functional areas.
Users
The users area allows you to manage district staff and students. This will include adding new users, modifying users, and deleting users. Additionally, historical users will located in this area for keeping track of past data even after a user leaves the district.
Carts
The carts area allows you to manage carts for students and staff. This includes adding new carts, modifying carts, and deleting carts. Carts can be used to track devices that are assigned to a specific user, typically a staff member. Many devices can be assigned to a single cart.
Devices
The devices area allows you to manage devices for students and staff. This includes adding new devices, modifying devices, and deleting devices. Devices can be assigned to a student, staff member, or cart.
Incidents
Incidents in the platform are used to track issues specifically related to devices. Incidents become the centralized location for keeping track of important device issues, damages, and other incidents.
Support Center
The support center is where the Help Desk feature is located. The help desk currently supports multiple departments and can be used to create tickets for any issues you see fit. Tickets can be converted to incidents, however incidents cannot be converted to tickets.
Billing
Billing is where you can review and manage items for sale and invoicing. Here you are able to view all items for sale, create new items, and manage existing items. Additionally, you can view all invoices and manage existing invoices.
Reports
Reports are used to generate reports for your district data. These reports have been curated based upon end-user feedback, however full exports are also available in this section for access to the raw data.
Administrators
The administrators area allows you to manage Manage1to1 administrators. This includes adding new administrators, modifying administrators, and deleting administrators. You can also setup custom permission groups here.
Settings
The settings area allows you to manage Manage1to1 settings. This includes modifying the your district's specific settings, automation settings, MDM configuration, and more.
Activity Log
The activity log is a centralized location for viewing all actions taken by Manage1to1 administrators as well as any automation actions performed by Manage1to1.