Inventory Adjustments
Inventory Adjustments allow you to manually modify stock quantities and transfer parts between locations. All adjustments are logged with the administrator who made them and a required reason, creating a complete audit trail.
You can make adjustments from a part's detail page in Incidents > Parts Inventory.
To make inventory adjustments, you need the Adjust Parts Inventory permission assigned to your administrator role.
Types of Adjustments
Manual Adjustments
Change the quantity at a specific location:
- Add stock - Record new inventory received from vendors
- Remove stock - Account for damaged, lost, or disposed parts
- Correct counts - Fix discrepancies found during physical inventory
Transfers
Move parts between locations:
- Redistribute - Balance stock across locations based on demand
- Consolidate - Combine inventory from multiple locations
- Reposition - Move parts closer to where they're needed
Making an Adjustment
To add or remove stock at a location:
- Go to
Incidents > Parts Inventory - Click on a part name to view its details
- Click Adjust Inventory
- Select the Location to adjust
- Enter the Quantity Change:
- Positive number to add (e.g.,
10) - Negative number to remove (e.g.,
-3)
- Positive number to add (e.g.,
- Enter a Reason (required)
- Click Save
The system records:
- Who made the adjustment
- Date and time
- Quantity before and after
- The reason provided
Every adjustment requires a reason to maintain accountability. This creates an audit trail for inventory discrepancies and helps identify patterns.
Transferring Parts Between Locations
To move parts from one location to another:
- Go to
Incidents > Parts Inventory - Click on a part name to view its details
- Click Transfer
- Select the From Location (source)
- Select the To Location (destination)
- Enter the Quantity to transfer
- Optionally add Notes
- Click Transfer
The system:
- Decreases inventory at the source location
- Increases inventory at the destination location
- Records the transfer with both locations and administrator
You cannot transfer more parts than are available at the source location.
Viewing Adjustment History
For a Specific Part
- Go to
Incidents > Parts Inventory - Click on a part name
- View the Inventory History section
This shows recent adjustments and transfers for that part.
Adjustment Record Details
Each adjustment record includes:
| Field | What It Shows |
|---|---|
| Date/Time | When the adjustment was made |
| Administrator | Who made the adjustment |
| Location | Which location was affected |
| Change | Amount added (+) or removed (-) |
| Before | Stock level before adjustment |
| After | Stock level after adjustment |
| Reason | Why the adjustment was made |
Common Workflows
Scenario 1: Receiving New Stock
A shipment of 20 replacement screens arrives:
- Go to
Incidents > Parts Inventory - Click on "iPad Screen Assembly"
- Click Adjust Inventory
- Select "Tech Office" as the location
- Enter
20as the quantity change - Reason: "Received shipment PO#12345 from vendor"
- Click Save
Scenario 2: Physical Inventory Count
During inventory, you find 3 fewer batteries than the system shows:
- Click on "Chromebook Battery"
- Click Adjust Inventory
- Select the location where the discrepancy was found
- Enter
-3as the quantity change - Reason: "Physical count discrepancy - verified count is 12, system showed 15"
- Click Save
Scenario 3: Damaged Parts
You discover 2 screens were damaged during shipping:
- Click on "iPad Screen Assembly"
- Click Adjust Inventory
- Select the location
- Enter
-2as the quantity change - Reason: "Damaged in shipping - filed claim with vendor"
- Click Save
Scenario 4: Redistributing Stock
East High needs more keyboards but West Middle has excess:
- Click on "Chromebook Keyboard"
- Click Transfer
- From: "West Middle Storage"
- To: "East High Storage"
- Quantity:
5 - Notes: "Requested by East High tech"
- Click Transfer
Tips for Managing Adjustments
✅ Do:
- Use descriptive reasons (include PO numbers, ticket references)
- Make adjustments promptly when stock changes
- Perform regular physical inventory counts
- Document discrepancies thoroughly
- Transfer stock proactively based on usage patterns
❌ Don't:
- Use vague reasons like "adjustment" or "fix"
- Wait too long to record received stock
- Skip documenting damaged or lost parts
- Transfer more than necessary
- Make adjustments without verification
Common Questions
Q: Can I undo an adjustment? Not directly. Make a new adjustment in the opposite direction with a reason explaining the correction.
Q: Who can see adjustment history? Anyone with the View Parts Inventory permission can see adjustment history. Making adjustments requires Adjust Parts Inventory permission.
Q: What happens if I enter the wrong quantity? Make a correcting adjustment. For example, if you added 10 but meant 5, make another adjustment of -5 with a reason like "Correcting previous entry - should have been 5, not 10."
Q: Can I adjust inventory at inactive locations? No. Reactivate the location first if you need to make adjustments.
Q: Do transfers count as two adjustments? Transfers are recorded as a single transfer record showing source, destination, and quantity. They appear in the history for both locations.
Next Steps
- Managing Parts - Create your parts catalog
- Parts Locations - Set up storage locations
- Using Parts on Incidents - Track parts in repairs
- Parts Inventory Reports - Export inventory data for audits
Accurate inventory adjustments keep your stock levels reliable and support good decision-making!