General Tab
The General tab contains the core configuration settings that define how Manage1to1 behaves for your district. These settings establish district identity, control default communication behavior, and enable or disable several platform wide features that affect day to day workflows.
Most districts configure this section during initial setup and revisit it occasionally as processes evolve.
District Identity
The district identity fields define how your district is represented throughout the platform and in outbound communication.
The District Name is displayed across Manage1to1, including emails, reports, and user facing areas of the application. This should reflect the official district name used internally and externally.
Address related fields store the district’s primary mailing address. While not used heavily in workflows, these values will be used in invoices and email templates depending on your configuration.
Email Behavior and Defaults
Email settings control how messages sent from Manage1to1 appear to recipients and who receives copies of those messages.
The Email Reply To Address determines where replies are routed when users respond to system generated emails. Many districts use a shared support or help desk inbox here.
The Sender Name is the display name shown in outbound emails. Districts typically use a recognizable name such as the district name or technology department.
Optional CC and BCC fields allow the district to receive copies of applicable outbound email. This is often used for auditing, record keeping, or internal awareness without relying on end user forwarding.
Staff and student email domain fields define the expected domain formats used throughout the system. These are commonly referenced during imports, validation, and automation to ensure consistency.
Email Server Configuration
The Email Server section displays the current delivery method used by Manage1to1. Selecting Update Email Server opens the configuration workflow to modify or replace the existing email delivery settings.
Most districts only leave this as default, unless they'd prefer to utilize their own SMTP server.
Platform Feature Toggles
Several district wide behaviors are controlled through enable and disable switches on this page.
Username generation settings determine how usernames are created when users are added through imports or automated processes. This ensures consistency across accounts created at different times.
The kindergarten and below password field supports districts that use simplified credentials for younger students. This value is applied automatically where applicable.
Other toggles enable or disable optional features such as insurance tracking, Apple specific device fields, device fees, case tracking, and rapid check in or check out workflows. These switches allow districts to align Manage1to1 with their operational practices without exposing unused features to staff.
Enable Apple Fields
These are legacy fields utilized by districts wishing to store older information regarding Apple Devices such as Unlock Code, Device Username and Device Passcode.
Enable Check-In Incident Bypass
Enabling this option will allow devices to be checked in without an incident being created. If this is disabled, in order to check in a device, an incident will be required.
Enable Rapid Check-In/Out
Enabling this option will turn on the "Librarian Style" check in and out functionality of Manage1to1.
Incident related toggles control how strictly incidents are enforced during check in processes and whether certain workflows can bypass incident prompts when appropriate.
System Defaults
Default record display settings control how many records appear in tables across the application. This is purely a usability preference.
The system timezone defines how timestamps are displayed throughout Manage1to1, including reports, activity logs, and time based workflows. This should match the district’s timezone.
Grade Labels
Grade label fields allow districts to customize how lower grade levels are labeled throughout the system. This is especially useful for early childhood programs where traditional grade naming may not apply.