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Bulk User Disable and Process

Bulk User Disable and Process is a two-step workflow:

  1. Upload a one-column CSV containing local ID values for users to disable.
  2. Process the uploaded file to apply the disable action.

This workflow is commonly used for end-of-year cleanup or large-scale status corrections.

What this utility does​

  • Uploads a disable list into the system
  • Processes the list and disables matching users
  • Provides a delete option if the wrong file is uploaded

CSV requirements​

Your CSV must be:

  • Single-column
  • Includes a header row
  • Contains local ID values only (as used by your environment)

Step 1: Upload the disable CSV​

  1. Navigate to Settings → System Utilities
  2. Locate Bulk User Disable
  3. Prepare your one-column CSV with a header
  4. Upload the CSV using the upload area

Step 2: Process the disable CSV​

  1. Locate Bulk Disable Process
  2. Confirm the system shows a file is present
  3. Run the bulk disable process

Verification steps​

After processing, confirm:

  • A sample set of targeted users are disabled
  • Users not included in the file remain active
  • Any downstream impacts (reports, logins, checkouts) behave as expected

Screenshot​

Example reference:

  • /img/system-utilities/bulk-user-disable-process.png
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